Beyond Microsoft 365 Copilot Readiness for the Australian Public Service
Effectively integrate AI across the Australian Public Service with proactive risk assessment, thorough data management, and appropriate analytics.
Consistently optimising service delivery remains a top priority for government agencies, including the Australian Public Service (APS).
With IDC reporting that 92% of users leverage AI for productivity and 43% see the biggest returns on investment (ROI) on productivity use cases, APS entities must harness Microsoft 365 Copilot’s continuous evolution, the rise of AI agents, and the availability of low-code/no-code platforms — all of which provide a unique opportunity to transform operations.
To redirect human talent toward strategic initiatives while sustainably using AI for routine tasks, the APS must execute an AI framework centred around proactive risk assessment, thorough data management, and the right analytics.
In this eBook, APS entities will read about the three pillars for driving Copilot productivity and adoption:
- Risk management and mitigation
- Data classification and management
- Leveraging analytics for AI optimisation
As expectations around AI and its modes continue to grow, so will use cases and organisational changes. To seize these opportunities, APS entities must develop structured approaches that balance innovation with risk management.
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