What We Learnt From THETA 2025: Winds of Change

Post Date: 06/06/2025
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The Higher Education Technology Agenda (THETA) event this year focused on “Winds of Change,” capturing the spirit of a sector in transformation — where AI, cybersecurity, and digital learning are not just trends but also imperatives shaping the future of higher education and research.

THETA 2025 brought together the brightest minds from across Australia and the world to explore how technology can elevate the student and staff experience. With a dynamic mix of keynote addresses, panel discussions, and hands-on workshops, the conference offered a platform for bold ideas and practical solutions.

From the opening plenary to the final breakout session, the message was clear: embracing change is no longer optional — it’s essential. 

The Role of Transformation in THETA 2025

Several transformative themes emerged as focal points:

  • AI in education. Presentations explored how generative AI (GenAI) is reshaping curriculum design, assessment, and student support, with institutions sharing their stories, early wins and lessons learnt through implementation.
  • Cybersecurity readiness. With threats growing in scale and sophistication, cybersecurity was a central focus with experts discussing proactive strategies for risk mitigation, incident response, and building a culture of digital trust.
  • Digital equity and inclusion. Several presentations highlighted the importance of ensuring that digital transformation benefits all learners, including those in remote and underserved communities.

One thing that resonated was that every AI initiative and compliance strategy hinges on one foundational truth: Prepared data is powerful data. We consider that technology changes are evident a key message is that “data is enduring”.  So, whether it’s for AI models, automating governance, or responding to regulatory audits, the quality, structure, and accessibility of your data will determine your outcomes. 

A Call for Effective Data Protection

Preparing data isn’t just about cleaning up files or applying retention labels; it’s about understanding what data exists, where it lives, who has access, and how it’s being used. It’s about eliminating redundant, obsolete, trivial (ROT) content, classifying sensitive information, and ensuring that data is stored in the right place, for the right reason, for the right amount of time.

When institutions invest in data preparation, they unlock key advantages: 

Operational Efficiency: Less Time Searching, More Time Acting

When data is properly structured and accessible, staff can resolve student enquiries in minutes rather than hours, moving from hunting through fragmented systems to providing immediate, accurate responses. This enables automated workflows and intelligent routing systems that transform both staff productivity and student experience. 

Well-prepared data also facilitates better resource allocation, allowing academic planning teams to quickly access historical metrics for informed decisions about staffing and programme offerings.

Security and Compliance: Reduced Risk of Breaches and Regulatory Penalties

Cybersecurity discussions highlighted that data breaches often result from poor data governance rather than technology failures. Effective data preparation creates robust security frameworks through comprehensive data classification systems, ensuring appropriate protection levels for different data types. 

This foundation simplifies compliance with Australian regulations including the Privacy Act and the Tertiarty Education Quality and Standard Agency's (TEQSA) requirements. 

Institutions with well-prepared data can generate audit reports quickly and confidently, while automated systems continuously monitor for policy violations. This proactive approach transforms compliance from reactive burden to competitive advantage, avoiding significant financial and reputational costs.

AI Readiness: Clean, Structured Data Fuelling Better Insights and Outcomes

Discussions emphasised how AI success depends on excellent data quality. With only fragmented, inconsistent data rather than high-calibre information, AI projects face the real possibility of failure. 

With comprehensive data preparation, institutions can achieve remarkable results: more accurate student success prediction models, enhanced research collaboration opportunities, and effective administrative automation. Well-prepared research data enables AI to identify new patterns and accelerate literature reviews. 

The key insight was clear: Data preparation isn’t just an AI prerequisite but also the multiplier determining whether initiatives deliver transformational value or insufficient results. 

Cost Savings: Lower Storage Costs and Reduced Overhead From Managing Irrelevant Data

Beyond immediate storage savings, institutions can gain significantly reduced IT support tickers and improved staff efficiency when data is properly organised. 

The right data lifecycle management ensures information is stored cost-effectively according to its value and access requirements. The most significant savings come from avoiding compliance failures, security breaches, and inefficient decision-making from poor-quality information.

At its core, data preparation is not a back-office task but a strategic enabler. It empowers teams to move faster, make smarter decisions, and build trust with stakeholders. In a world where agility and resilience are non-negotiable, preparing your data isn’t just a best practice — it’s the cornerstone of everything that follows. 

Embracing the Winds of Change

It's clear the THETA 2025 event has underscored the importance of embracing change in higher education and research. The insights gained from discussions on AI, cybersecurity, and digital equity highlight the transformative potential of technology in shaping the future. 

By investing in data preparation and fostering a culture of innovation, institutions can unlock new opportunities for operational efficiency, security, and enhanced learning experiences. 

Janine Morris is an experienced information management professional who helps organizations reduce information chaos and improve employee experience while meeting regulatory and compliance requirements. She holds a Master's degree in Information Management and her professional approach and passion have earned her solid recognition in the industry, including being recognized as a Membership Fellow (FRIM) and serving as a former board director and branch president of RIMPA Global.

View all posts by Janine Morris
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